autopartspit.com Sales Policies and Rules

  • General Policies                                                                                    .
  • All sales are final. autopartspit.com does not give cash, check or credit card refunds. Store credits may be issued at the discretion of management and are valid for 120 days from date of issuance.
  • All sales prices listed on this invoice are FINAL regardless of circulars, coupons or store incentives presented after the time of sale.
  • Internet Sales are separate and distinct from Store sales. All autopartspit.com are independently owned stores do not “autopartspit.com” from any internet site, specifically including, but not limited, to pricebusters.com.
  • Price-holds are valid for 90 days from date of initial deposit. After 90 days, price-holds will be considered void and price-hold deposits/payments will be considered store credit valid for 120 days.
  • Except for initial deposits, no price-hold payments will be accepted after 2PM on Friday and all-day Saturday.
  • Valid ID is required at time of sale for customer paying by check or credit card. Original store receipt and valid ID are required for all other transactions, includ­ing pick-ups, address changes, and delivery scheduling. autopartspit.com is not responsible for replacing lost, stolen or destroyed receipts.
  • Customer must take possession of all merchandise within 6 months of its paid-in-full date. After 6 months, autopartspit.com will consider customer in breach of this sales contract and will no longer allow pick-up or delivery of said merchandise. However, a store credit for the amount paid will be valid for the next 60 days.
  • autopartspit.com does not offer guarantees or warranties on any merchandise.
  • Store credit cannot be used on sale or circular items.
  • Delivery and Pick-Up Policies
  • autopartspit.com outsources all deliveries to independent subcontractors and cannot guarantee delivery dates and times. In rare instances, delivery date and/or time may be subject to change without notice; in these instances, neither autopartspit.com nor its contracted delivery service will provide refunds or compensation of any kind.
  • autopartspit.com is not responsible for damage to or there of customer property or merchandise incurred during delivery.
  • It is the customer’s responsibility to ensure that an adult over the age of 18 is present at time of delivery to accept, inspect and sign for mer­chandise or merchandise will be considered non-deliverable, returned to our warehouse, and subject to 20% restocking & $99.00 re-delivery fees.
  • Neither autopartspit.com nor its contracted delivery service will refund fees for deliveries that do not fit or otherwise cannot be placed inside the delivery address and reserve the right to refuse delivery through other than customer’s front door. Delivery will not be attempted if delivery path contains dan­gerous or other obstructions. At delivery service’s discretion, deliveries may not be carried to upper or lower levels.
  • Neither autopartspit.com nor its contracted delivery service provides furniture set-up, set-up products or set-up services of any kind. Neither autopartspit.com nor its contracted delivery service may open or assist in opening merchandise packaging for customer inspection at time of delivery or pick-up.
  • Customer should not accept or sign for merchandise deemed to be damaged at time of delivery or pick-up. Customer’s signature on sales receipt constitutes acknowledgement by the customer that merchandise was received in full and in good condition, and releases autopartspit.com from any and all further obligations to provide additional merchandise, accept returns or exchanges, or provide additional products, tools or services of any kind, due to any alleged shortages or damages discovered after customer signs this agreement.
  • Paid-in-full merchandise must be picked up at our warehouse at 7521 Pulaski Highway, Rosedale, MD, unless authorized for in-store pick-up in writ­ing by a store manager. In-store pick-ups may be subject to a $50 transfer fee.
  • At customer’s request, autopartspit.com will assist with loading picked-up merchandise into customer’s vehicle but will not be responsible for damages to merchandise, vehicles, persons or personal property incurred during or after loading the merchandise.
  • Damage and Shortage Policies
    It is the sole responsibility of the customer to open and inspect all merchandise for damages and shortages prior to signing customer receipt at time of pick-up or delivery. This applies to all merchandise sold by autopartspit.com, including merchandise containing glass and/or mirrored parts. Customer’s signature on the sales receipt constitutes acknowledgement by the customer that merchandise was received in full and in good condition, and releases autopartspit.com from any and all further obligations to provide additional merchandise, accept returns or exchanges, or provide additional products, tools or services of any kind, due to any alleged damages or shortages discovered after customer signs this agree­ment.
  • Return and Exchange Policies
  • No merchandise will be inspected for return or exchange without original packaging and valid Inspection Authorization Code from a customer service manager. Inspection Authorization Code entitles customer to bring merchandise to 7521 Pulaski Highway, Rosedale, MD for inspection by autopartspit.com for manufacturer’s defects, but does not guarantee acceptance for return or exchange.
  • All merchandise to be inspected for return or exchange must be brought to 7521 Pulaski Highway, Rosedale, MD at the customer’s sole expense and in its original packaging. autopartspit.com is not responsible for pick-up or re-delivery of merchandise alleged to be damaged, delivered in error or otherwise disputed.
  • Merchandise may only be returned for store credit or exchange if authorized by autopartspit.com at its sole and absolute discretion, based on condition of merchandise at time of inspection and customer’s adherence to store policies and rules.
  • Returned merchandise may be subject to a 20% restocking fee.
  • Special Order Policies
  • Special orders cannot be placed until merchandise is paid in full, and cannot be cancelled once they are placed.
  • Availability date of special orders is not guaranteed; availability date reflects management’s, manufacturer’s and/or Supplier’s best estimate